Agent Team
Buyer Guide · Canberra ACT

Making an offerin Canberra

Your offer has been accepted. Here is exactly what happens next, who does what, and why moving quickly matters in the ACT.

Offer accepted Contract, finance and deposit all at once Exchange makes it yours Settlement gets you the keys
9
Steps from accepted offer to settlement
<10
Days it usually takes to reach exchange
5%
Deposit, 100% refundable if the sale does not exchange
!

Nothing secures the property except exchange

This is the part that catches ACT buyers out. A property remains on the market until contracts are exchanged, so another buyer can still step in and take it.

Paying the deposit does not secure the property either. It is a necessary step towards exchange, not a hold on the home. Until contracts are exchanged, the sale is not locked in. Speed is your only real protection, and every step below is built to get you there fast.

How it fits in ten days

Everything at once

This is the part most buyers get wrong. These are not nine things in a queue. The steps above run side by side from day one, and only the exchange waits for all of them. Days shown are typical, not fixed.

12345 678910
Paperwork
1–2 Sales advice and contract issuedDays 1–2 · us and the seller's solicitor
4 Your solicitor reviews the contract with youDays 3–6 · book it the day it arrives
Finance
3 Formal loan approval and bank valuationDays 1–8 · your broker, chased by you
Deposit and ID
5 Pay the 5% deposit, ID check with Agency SettlementsDays 1–4 · start day one, funds take days to clear
The home
6 Pre-exchange inspectionDays 5–8 · we book it with you
Exchange
Sold7–8 You instruct, solicitors exchangeDays 8–10 · waits for every step above
You drive this directly Someone else does the work, you keep them moving The finish line, only reached when every step above is done

The nine steps

Tap any step

Every step at a glance. Open the ones you want the detail on.

01 Sales advice issuedWe start the clock with both solicitors and your broker Day 1

We issue the sales advice to both solicitors and to your broker. This is the document that formally starts the process.

Agent Team
02 Contract issuedThe seller's solicitor prepares and sends the contract Days 1–2

The seller's solicitor adds the agreed sale price and your details to the front page of the contract and issues it.

Seller's solicitor
03 Formal loan approval startsYour broker takes over, and the valuer calls us Days 1–8

Your broker receives the contract and begins formal loan approval. This may include a bank valuation.

The valuer contacts us directly to arrange access, so there is nothing you need to organise.

Your broker · Bank valuer
04 Contract reviewYour solicitor walks you through what you are signing Days 3–6

Your solicitor reviews the contract and arranges a meeting with you to walk through it and answer your questions.

Book this the day the contract arrives. Waiting until your finance lands adds a week for no reason.

Your solicitor
05 5% deposit paidRefundable, but it does not secure the property Start day 1

We send you the payment instructions. The deposit is 100% refundable if the sale does not exchange.

Funds can take a few days to clear, so start this early rather than waiting until everything else is done. The deposit is held on our behalf by Agency Settlements, an independent deposit holder.

Paying the deposit does not secure the property. The home stays on the market until contracts are exchanged at step 8.

While you are at it: ID checkIdentity checks have been required by law across Australia since 1 July 2026. Agency Settlements runs one alongside the deposit, $6 per buyer, paid with it. Your solicitor will run their own check on you as well. Both are routine. One thing to get right: the names on the contract need to match the names on your ID.

You · Agency Settlements
06 Pre-exchange inspectionA last look to confirm everything works Days 5–8

We arrange a walk-through with you to confirm everything in the home is working as it should before you commit.

You · Agent Team
07 Instruct to exchangeFinance approved, contract agreed, you give the word Days 8–9

By now your formal loan approval is through and the contract is agreed. You instruct your solicitor to exchange unconditionally.

You · Your solicitor
Step 8 · Exchange

Sold

The solicitors swap contracts, these days usually by email, and just like that the home is yours.

It comes off the market that moment. No other buyer can touch it. Every deadline, phone call and form from the last week and a half was for this.

Congratulations. Now we count down to the keys.
Both solicitors
09 SettlementThe keys, on or before the agreed date As agreed

Settlement is the agreed period, usually a set number of days, from the exchange date to the day the property becomes yours.

Settlements happen on or before the agreed date. That means it can be brought forward if every party is ready, but not pushed back. As an example only, if 60 days is agreed and everyone is able to settle at 29 days, that can be done.

Your own settlement period is whatever is agreed in your contract. Settlements generally cannot be extended without penalty, so treat your date as firm.

Both solicitors · Your lender

Your job: keep everyone moving

The process only runs as fast as its slowest link. Sometimes that is the bank. Sometimes it is a file sitting in a solicitor's inbox. Often, honestly, it is the buyer, because some of the steps above only move when you move them.

Nobody else can pay your deposit, send your ID, or sit down with your solicitor. Do those in the first few days rather than the last few. Then chase your broker and your solicitor, politely and often, and never assume no news is good news.

Then tell us where things are at. When we can show the seller that your finance is progressing and your deposit has landed, they stay confident in you and stop looking at other buyers. Silence does the opposite.

  • Move first on the steps you own Deposit, ID and the solicitor meeting. These wait on nobody but you.
  • Chase your broker and solicitor Ask for a status update every couple of days until formal approval is issued.
  • Keep us informed A one-line message after each milestone is enough. We pass the confidence straight to the seller.

What slows people down

Almost every delayed sale we see comes down to one of these. All of them are avoidable.

Slow finance approval

Get your broker everything they ask for the same day. The bank valuation cannot be booked until the file is moving.

Holding off on the deposit

It is fully refundable if the sale does not exchange, and it can take several days to clear. Waiting adds risk without protecting you.

Booking the solicitor meeting late

Ask for the contract review appointment as soon as the contract is issued, not after your finance lands.

Running the steps in sequence

Finance, contract review and the deposit all run at the same time. Waiting for one before starting the next adds a week.

Name mismatches

The ID check stalls if the contract says Dave and your licence says David. Give us your full legal name up front.

Going quiet

If we cannot tell the seller how you are going, they assume the worst and keep talking to other buyers.

Who does what

You

Pay the deposit, provide ID matching your contract names, meet your solicitor, attend the inspection, chase your team, instruct the exchange.

Your broker

Drives formal loan approval and coordinates the bank valuation.

Your solicitor

Reviews the contract with you, then exchanges on your instruction.

Agent Team

Issues the sales advice, arranges valuer and inspection access, sends deposit instructions, keeps the seller informed and every party moving.

How to make apre-auction offer

Buying before auction day is not about having the deepest pockets. It is about preparation and strategy. Do the work first, offer well, and the auction never happens.

Do your homework Offer early and strong Section 17 and deposit ready Exchange. Sold
0
Cooling off, waived by your section 17 certificate
24
Hours. The whole thing can be done inside a day
10%
Deposit, ready to transfer. Sometimes 5% is accepted
!

Under auction conditions means no way out

A pre-auction offer is bought on the same terms as the auction itself. You sign, you pay the deposit, and there is no cooling off and no conditions to fall back on.

That is exactly why sellers accept them, and it is why every check you would normally do after an offer has to happen before it.

Three things that win a pre-auction offer

A pre-auction offer is simply an offer in writing to the agent before auction day. Whether it gets accepted comes down to these three.

1. Go in early

Early offers save the seller weeks of open homes and the cost and risk of auction day. The closer you get to the auction, the less reason they have to take you. By the last week, most sellers would rather find out what the market says.

2. Do not low ball

A pre-auction offer has to compete with what the seller believes auction day will bring, which means the upper end of their expectations. Offer what you would have bid. A cheeky number does not open a negotiation, it wastes your one clean shot at it.

3. Keep it unconditional

Subject to finance, a long settlement, or subject to selling your own home will almost always be knocked back. The seller can wait two weeks and get an unconditional result at auction instead.

What makes an offer hard to refuse

The seller's view

Price gets attention. These are what get the yes.

  • Immediate exchange. You are ready to sign now, not next week
  • Deposit ready to transfer. Usually 10%, sometimes 5% is accepted
  • The property taken as it is. No requests, no repairs, no allowances
  • Contract already reviewed and finance already secured. Nothing left to check
  • A signed section 17 certificate. Your cooling off rights waived, so the seller knows it is done

The eight steps

Tap any step

Steps 1 to 3 are the preparation. Once you offer, the rest can move very fast.

01 Work out your priceReal research, not an online estimate Before you offer

Compare recent sales of similar homes on Allhomes, and ask us for a comparative market analysis. We will give you one.

Your number needs to reflect what the property would fetch on auction day, because that is what you are competing with.

You · Agent Team
02 Solicitor reviews the contractAnd you discuss the section 17 certificate Before you offer

Ask us for the auction contract and send it straight to your solicitor. Go through the inclusions, the settlement period and the reports attached to it.

While you are there, discuss the section 17 certificate, which is how you waive the cooling off period. Your solicitor has to advise you before they will sign it, so raise it now rather than on the day.

No solicitor yet? Ask us and we will send you a few we work with regularly.

You · Your solicitor
03 Confirm your financeFull pre-approval. There is no finance clause Before you offer

Full pre-approval, not an online estimate. There is no finance clause in an auction contract, so any gap between your offer and what your bank will lend is your problem, not the seller's.

Tell your lender or broker you intend to make a pre-auction offer. They can flag it as urgent and tell you exactly where you stand.

You · Your broker or lender
04 Make the offerIn writing, with price, deposit and settlement Day 1

Put it to us in writing with your price, your deposit and your settlement period. Be ready to negotiate, and be ready for the seller to say yes on the spot.

You · Agent Team
05 Move fastOther buyers can appear within hours Day 1

Once your offer is on the table, other buyers can appear within hours. Sellers rarely wait, and every offer that comes in has to be presented.

Everything from here can be done in a day. Treat it that way.

Everyone
06 Section 17 certificateYour solicitor waives the cooling off period Same day

Your solicitor signs a section 17 certificate, which waives the five day cooling off period. Without it, the seller cannot be certain of the sale and will usually push on to auction anyway.

This is the piece that turns your offer into a genuine alternative to auction day, so have your solicitor ready to produce it quickly.

Your solicitor
07 Prepare the depositUsually 10%, sometimes 5% is accepted Same day

Usually 10% of the purchase price, sometimes 5% is accepted, by bank cheque or transfer. Have it where you can move it immediately, because transfers can take days to clear and the sale is not done until it is paid.

While you are at it: ID checkIdentity checks have been required by law across Australia since 1 July 2026, and your solicitor will run one as well. Have your photo ID ready, and make sure the names going on the contract match it.

You · Agency Settlements
Step 8 · Sign and exchange

Sold

With your section 17 certificate, your deposit confirmation and your photo ID, contracts are signed in our office or by DocuSign and exchanged.

The auction comes off the calendar, the marketing stops, and every other buyer finds out they were too slow. There is no cooling off, so from this moment the home is simply yours.

Congratulations. You have just bought a house.
You · Both solicitors
09 SettlementThe keys, on or before the agreed date As agreed

Settlement runs as it does on any sale. It is the agreed number of days from exchange to the day the property becomes yours.

Settlements happen on or before the agreed date, so they can be brought forward if all parties are ready, but generally cannot be extended without penalty.

Both solicitors · Your lender

Ready to make an offer?

Complete our offer form and we will start the process, get you the contract and put your offer in front of the seller today.

Complete the offer form

How it differs from a normal offer

Conditions
Private treatyFinance approval and a contract review happen after your offer is accepted.
Pre-auctionNone. Everything happens before you offer, and the contract has no way out.
Cooling off
Private treatyStandard cooling off rights apply unless waived.
Pre-auctionWaived by your section 17 certificate. That certainty is what buys you the property.
Timeline
Private treatyAround ten days from accepted offer to exchange.
Pre-auctionOften inside 24 hours, and always before auction day.

Who does what

You

Research the price, get the contract reviewed, secure your finance, offer strongly and move fast once accepted.

Your solicitor

Reviews the contract before you offer, advises you on waiving cooling off, then signs your section 17 certificate.

Your broker or lender

Gets you full pre-approval before you offer, since the contract gives you no finance protection.

Agent Team

Provides the contract and a market analysis, presents your offer, and drives the signing and exchange the moment it is accepted.

The words you will hear

Sales advice

The document we send that tells both solicitors and your broker the sale has been agreed. It starts the clock.

Exchange

The solicitors swap signed contracts, usually by email. This is the moment the property is sold and off the market.

Unconditional

No get-out clauses left. Your finance is approved and you are committed, which is why exchange comes after approval.

Settlement

The agreed number of days after exchange when the money changes hands, the title transfers and you collect the keys.

Deposit holder

Agency Settlements, an independent company that holds your deposit. It is not held by us or by the seller.

ID check

A quick identity check every buyer completes by law. Your deposit holder and your solicitor each run one.